Junior Operator

Position Description: Members of the Operation Control Center (OCC) team provide onsite support on a 24x7x365 basis. He will be responsible of the first level of support. He is responsible of monitoring and following up of systems/servers, must be vigilant and proactive in order to avoid or minimize any incident. He is also the owner of all incidents and request that are assigned to him and must react quickly to solve them and reestablish the service. If need be, he must escalate to the second …