Senior Customer Success Manager – Strategic Accounts

Responsibilities Ensure customer satisfaction, retention, and growth by delivering proactive, high‑value, and personalized support throughout the customer lifecycle within our data centers. Serve as the primary point of contact for the client for all types of requests. Represent DATA4 during the Operations/Run phase, which begins after contract signature and delivery of the agreed customer scope. Be an accountable member of the Sales Division for overall service quality, focusing on service con…