IT Service Delivery Manager (Call Centre)

Job Description Job Responsibilities: Manage the IT service delivery for the call centre, ensuring smooth functioning and efficiency of operations Provide back-end support for IT systems and processes Good understanding of Networking, Systems, Voice and business applications. Lead and manage the IT team, providing guidance, support, and resolving any escalated issues Willingness to work in a 24 x 7 environment Essential Qualifications: Bachelor's degree in IT or Matric with an expeirence IT wor…