Senior Director, Services Consulting, AI

Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services organization is building the capabilities, operating model, and executive partnerships required to help customers realize measurable value from AI at scale. As the Senior Director, you will set the global direction for AI Services Consulting and lead leaders and senior consultants who shape strategy, eleva…