Experience Researcher - Ecommerce (All Genders)

Job Description About the Role At zooplus, the Experience Intelligence team helps turn customer signals into confident decisions. We connect research, customer feedback, analytics, experimentation, and journey insights to enable teams to make more customer-centric and business-informed decisions. We are looking for a User Experience Researcher to help us better understand pet owners, uncover opportunities for improvement, and translate customer insights into actionable recommendations for produ…