Front Desk Agent

POSITION PURPOSE The Front Desk Agent will attend to guests' needs, including, but not limited to, registration, checkout, cashiering and providing exceptional customer service. ESSENTIAL FUNCTIONS AVERAGE % OF TIME 50% Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Provide outstanding customer service and name usage in guest interactions. 40% Accept payment for guests' accounts both at the time of registration a…