Customer Service Specialist (Edinburgh)

Description This isn't your typical customer service role. Every day, our customers rely on us during some of the most important moments in their lives. They contact us when they need support, guidance, answers, and sometimes when they're facing difficult or emotional circumstances. That's why we're looking for people who don't just provide great service - we're looking for people who can make a genuine difference. As a Customer Experience Specialist , you'll have real responsibility from day o…