Manager, Application Support

Brazil - Curitiba Product Development and Operations/Full time/Hybrid - Job Description - What you’ll do - Define and continuously refine the scope, policies, and procedures for Application Support services to align with PDO’s focus on secure, scalable, and efficient operations, including AI-, cloud-, and data platform-driven capabilities. - Use data and reporting to track issues raised and resolved, identify trends, and drive preventive and automated solutions that improve customer outcomes an…