Contact Centre Advisor With German 24/7 - Hybrid

Contact Centre Advisor With German 24/7 - Hybrid Miejsce pracy: Kraków Your responsibilities Communicate with customers and banks via phone and email Work on topics such as cards and card-related services, e.g.: card blocking, contacting customers to block/unblock cards in case of fraud, transaction information, card statements. Support the team with back-office tasks, such as processing data Solve problems, follow company rules, and ensure customer satisfaction. Work with teams and partners to…