Senior Solutions Analyst, Claims & Process Excellence

AIA is seeking a Senior Solutions Analyst to support the execution and implementation of Claims system enhancements and new products within Life Operations. The role focuses on transforming processes and data to deliver better outcomes for customers. Responsibilities include end-to-end analysis, process mapping, requirements development, user testing, and post-implementation verification, with a strong emphasis on collaboration across business and IT teams. J-18808-Ljbffr