Customer Service Supervisor – Retail Electronics

As a Service Supervisor at Micro Center, you lead the Customer Service & Support team in a fast-paced, tech-focused retail environment. You coach and schedule associates, manage front-of-store service operations, and resolve escalated customer issues, returns, and service requests. Leveraging strong PC and electronics knowledge, you partner with sales and technical teams to solve real-world tech challenges. You drive service metrics, ensure accurate repair and warranty processing, uphold compan…