Hardware Support Engineer

Job Description Job Description Hardware Support Engineer Jacksonville, FL (Hybrid) We exist to transform our customers and change lives Who We're Looking For As a Hardware Support Engineer for hand-held/mobile devices and label printers, you will troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes. Develop technical documents and instruction…