Remote Customer Retention Leader — Fintech & Crypto Growth

Jobgether is partnering with a fintech/cryptocurrency focused company seeking a Customer Retention Supervisor based in Spain. You will lead a team of retention specialists, drive outbound reactivation, and shape strategies to maximise recurring revenue. You will design SOPs, scripts, and campaigns, monitor KPIs, coach agents, and collaborate with Marketing, Sales, and Support to optimise customer engagement in a fast-paced environment. J-18808-Ljbffr