Head of Contact Centre Operations

Role: Head of Contact Centre Operations Location: Hemel Hempstead (office based) Salary: Up to £80,000 DOE benefits Hours: 35 hours per week Mon-Fri (to business needs) Term: 6 month fixed term contract I am looking to recruit an exceptional operational leader to join my client as a Head of Contact Centre Operations on a fixed term contract. Reporting to the Director of Operations while leading Team Leaders and Frontline Advisors. This is an exciting opportunity to lead a customer-focused oper…