Global CS Ops Lead - Salesforce & CRM Transformation

Docplanner's Global Customer Success Operations team seeks a senior leader to design CRM processes, drive migration from HubSpot to Salesforce across 13 markets, and improve churn, win rate and productivity. You will manage 5 analysts, partner with Salesforce and other tech teams, and translate business goals into scalable CRM workflows that deliver measurable impact. English required; Spanish and/or Portuguese is a plus. This is an on-site role based in Madrid with global scope. J-18808-Ljbffr