Technical Service Delivery Manager (CPT Onsite)

ENVIRONMENT: SERVE as the critical link between Customer Support teams and vendors of a dynamic Internet Service & Network Specialist seeking a Technical Service Delivery Manager for its Cape Town division. You will take charge of the coordination and delivery of operational support to the customer and is seen as an extension of the client’s IT Operations team. You will also be expected to consistently strive to improve and strengthen the customer’s perception of service quality through dedicat…