Service Delivery Manager

Job Description Job Description Technical Service Delivery Manager (SDM) – NOC & Production Support Location: Work from Office Shift Model: 24×7 Rotational Shift Role Summary Act as a Technical SDM with strong NOC & Production Support expertise, ensuring overall infrastructure stability in a 24×7 environment. Lead and anchor Major Incidents (P1/P2) with effective coordination and strong technical understanding. Provide technical guidance (non-hands-on) to L2/L3 teams to drive faster troubleshoo…