Service Delivery Manager/Implementation Engineer

At Goodays (formerly Critizr), we help large enterprises manage and improve their customer experience through a powerful, impact-driven SaaS platform. Trusted by over 150 leading European companies across 25 countries, our platform enables organisations to turn customer feedback into actionable insights and deliver more human, personalised experiences at scale. As a Service Delivery Manager, you are at the heart of this promise : you turn our clients’ business challenges into concrete, high-per…