Service Designer

Salary: £? - ? per year Requirements: Demonstrable service design experience, with a portfolio of service blueprints and cross-channel journey maps that go beyond app and website UX. Banking or financial services experience. Business or commercial banking is a strong plus. Retail banking or broader financial services is acceptable. Confidence facilitating workshops and interviewing stakeholders across business functions and operations. Comfort with the back-stage: process, systems, ownership an…