Information Technology Technician

Qualification Requirements High school diploma or equivalent and at least one year of specialized experience. Strong customer service skills. Excellent written and verbal communication skills. Ability to function as a team player in a fast-paced, team- oriented office environment with frequent interruptions. Thorough understanding of computer processes and capabilities, including personal computer operating systems and applications. Familiarity with computer operations in a networked environment. Working knowledge of word processing software and email applications. Basic understanding of audiovisual systems with an emphasis on videoconferencing. Proficiency with iOS and Windows devices. Ability to work independently with minimal onsite supervision, to adapt to changing needs, and to meet deadlines and commitments. Ability to identify emerging trends in technology and to share that information with the team. Ability to interact in a positive and professional manner with users at all lev