Senior Manager, Dispute Resolution, Scams

Job Description Lead the establishment of a new dispute resolution function and help shape Australia’s world-first response to scam complaints. We’re looking for an experienced senior operational leader to establish and lead our Scams Dispute Resolution function. This is a rare opportunity to build a new service, develop its leadership capability and create a fair, consistent and trauma-informed approach to resolving complex scam complaints. As Senior Manager, Dispute Resolution, Scams , you’ll…