Team Leader with German (Customer Support)

Team Leader with German (Customer Support) Miejsce pracy: Kraków Your responsibilities Lead, supervise, and motivate a team of Customer Support Representatives to achieve service-level, quality, productivity, and customer satisfaction targets. Monitor daily operations, manage workloads, allocate tasks, and ensure timely resolution of customer inquiries and escalations. Provide coaching, feedback, and performance support to team members through regular one-to-one discussions, call/chat/email qua…