Engineer / service engineer

Under moderate supervision, provide intermediate technical service and support to Machine Tool Builders (MTBs), dealers, and end-users through on-site service and high-volume call center support. The role requires strong customer service, accurate case documentation, effective scheduling, and timely follow-through to support customer uptime. Provide technical service and support to customers, including MTBs, dealers, and end-users. Provide on-site service at customer facilities using learned kn…