Cloud Operations Engineer (L1/L1.5)

Key Roles and Responsibilities • Monitor cloud infrastructure and respond to alerts from enterprise monitoring tools. • Perform L1 and L1.5 incident triage, troubleshooting, and remediation. • Manage incidents, requests, and operational tasks through ServiceNow. • Support GCP Compute Engine, IAM, VPC, DNS, Storage, Load Balancing, VPN and Logging services. • Participate in major incident bridges and war rooms. • Execute runbook-driven operational activities and health checks. • Support change r…