Helpdesk Administrator

Branta are seeking a proactive and organised Helpdesk Administrator to join a busy team in Gateshead. As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations. Key Responsibilities: * Act as the first point of contact for client enquiries via phone and email. * Log and manage jobs accurately, ensuring all client requests are captured correctly. * Coordinate and schedule engineers and contractors to …