Regional Head, Airfreight Business Process Excellence

Key Responsibilities Lead regional air freight forwarding operations and performance across multiple markets, driving growth, profitability, service quality and operational excellence. Plan and optimise resources across countries and stations, including manpower, training, equipment and systems. Design, document and standardise end-to-end air freight forwarding processes and SOPs across different markets. Adapt established operating models and best practices into a scalable international framew…