Customer Experience Specialist - Retail Operations

About the Role Our client, a prominent national retail chain, is seeking an enthusiastic and customer-centric Customer Experience Specialist to join their team remotely, supporting operations in Pretoria, Gauteng . This role is dedicated to enhancing the overall customer journey, ensuring every interaction with our client's brand is positive and memorable. You will be responsible for analyzing customer feedback, identifying areas for improvement, and implementing strategies to boost customer sa…