Low-Code ITSM Engineer – Jira Service Management

JOBSTER PRIVATE LTD. in Singapore is seeking an experienced ITSM / Jira Service Management Implementation Engineer to design, implement and migrate a new ITSM platform on SHIP-HAT Jira Service Management (JSM). The role focuses on modernising ITSM workflows, automations, and integrations with SHIP-HAT Jira, Confluence, GitLab and other enterprise systems. You will assess the current JSM environment, design the target solution, configure processes (Incident, Service Request, Problem, Change, J-1…