Operations & Scheduling Analyst (Live online education operations)

About the role We run a high-volume live online learning operation, delivering a large number of classes every day through a broad network of teachers. Every booked class must start on time and be taught. Reporting directly to the Operations Manager, you will own scheduling accuracy and class coverage, and turn operational data into decisions. This is a fast-paced, real-time environment where issues happen live and need to be resolved live. Key responsibilities Build and maintain teacher schedu…