Guest Service Agent- Reservation

Job Description Promptly answer all requests for reservations and record them accurately. Communication between Front Office and Reservations Office open and reciprocal. Ensure completion of daily duties (e.g. Correspondence, Reports, etc) Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson Ensure that any payment issues are brought to the attention of the Reservations Supervisor and Financial Controller. Ens…