Madrid-based Customer Ops Lead – AI-Driven Delivery

LEGO Group’s Iberia Customer Operations Manager will lead end-to-end order-to-delivery activities and retail inventory management across the region. You’ll connect customer service, logistics and demand planning to improve processes through organisation, technology, and collaboration. Victory comes from implementing and optimising cross-functional operations, leveraging SAP and AI tools, and fostering a curious, learning mindset while collaborating with in-country retailers and regional teams. …