Mid-Level role (L2 SUPPORT)

Job Description: CORE RESPONSIBILITIES: RELATIONSHIPS & COMMUNICATION (40%)\" Able to take initiative and act proactively rather than waiting for instructions. With a service mindset, respond and resolve user queries efficiently while ensuring excellent customer service. Provide both technical and non-technical support for Singapore Branch. Ensure clear, concise, and professional communication with users, technical teams, and senior management. Balance between IT skills vs Business Soft Skills.…