Experience Design Lead

Mō te tūranga | About the Role We're looking for an Experience Design Lead to join our growing design community on a fixed-term basis through to the end June 2027. This is an opportunity to work on some of Westpac's most complex customer and operational experience challenges, helping shape the future of how customers, frontline teams and operational specialists interact across key banking services. You'll lead service design activities across large-scale transformation initiatives, bringing tog…