Growth & Engagement Lead: Customer Retention & Value

Maybank Singapore is seeking a senior leader to sustain and grow the Deepen & Grow Customer Base squad. You will shape retention, engagement and long-term value across Retail Mass, coordinating product, digital, marketing, analytics and operations to deliver integrated banking and investment solutions. You will set the squad strategy, identify attrition drivers, and lead cross-functional interventions that lift product usage and relationship value, with a test-and-learn mindset. J-18808-Ljbffr