Live Chat Inquiry Assistant

Live Chat Inquiry Assistant Customer Service • Live Chat Enquiries Remote | Full-time | 66,040–69,160 per year Web chat gives customers a chance to ask a question while they are using a service. This role handles routine inquiries in that written channel. You will read the message, check approved information, give a clear answer or next step, and record the outcome. More complex account or technical issues go to the appropriate team; you do not need to improvise a solution simply because a cust…