Customer Advocacy Specialist

The Opportunity Join a close-knit, purpose-driven Hardship team in our Melbourne Flinders st office as a permanent full-time role based in Melbourne, who support customers across both Energy and Telecommunications Services within the Vocus Group portfolio of consumer brands (Dodo and iPrimus). As a Customer Advocacy Specialist, you will manage a portfolio of customers experiencing financial hardship, including customers impacted by family violence, serious illness, and life support requirements…