Front Desk Agent

Front Desk Agent Position Overview: The Front Desk Agent is responsible for creating a welcoming first impression and second arrival experience for all guests staying at or coming to the hotel. Additionally, they will assist guests in answering questions about the hotel, local area, attractions and events and provide recommendations and directions. The Front Desk Agent reports directly to the Front Desk Managers on duty. Front Desk Agent Major Duties & Responsibilities: Expected to provide cove…