Escalation Manager - Technical Support

This is remote position in Canada, preferably in the CST or EST time zone Position Summary We have a current vacancy for an Escalation Manager - Technical Support to join our Team in Canada. Escalation Manager - Technical Support is part of the client Services team and is geared towards managing all escalation activities, for assigned high valued customer accounts or accounts nominated by the Thales Customer Success Management team to offer this service. with goals for mutual beneficial outcome…