Descripción
Besedo is a Swedish company with offices in five locations around the world, providing content moderation solutions to leading online marketplaces, dating sites, and sharing economy services. Our automation tool, Implio, facilitates fast and easy moderation, often in combination with our manual services. Besedo is a very multicultural company, and it shows through our employees, who between them, boast a range of 17 different languages. Besedo is a fast-growing tech company providing tools and services to online marketplaces around the world. At Besedo, our moderation teams are at the core of our business and essential to our success. We invest in our co-workers and love to see you grow with the company. In fact, 50% of our managers and experts started as content moderators. Join a vibrant, international team in Malta, dedicated to making the internet a safer place for all! Job description: Your Role and Responsibilities: -Supporting users and answer their questions via email -Reviewing and moderating ads and user-profiles, with high accuracy at a fast pace -Participating in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices -Collaborating with your team members -Providing feedback to managers on trends, common end-user mistakes and questions. You are our eyes and ears and you know the users the best! -Giving input on improvements of publication rules to improve user experiences Requirements -Fluent in Swedish and have good knowledge of English -Flexible and able to make quick decisions in a dynamic environment -Conscientious and reliable - commitment is one of our core values! -Eagle-eyed with great attention to details -Caring about people - you will be working with securing the online safety our customers and their users -Ideally interested in marketplaces, shared economy and new technology -Previous experience in content moderation, customer care and/or online business is a plus Vaca