Reservations Director: AI-Driven Ops & Guest Experience

Worldwide Hotels (WWH) is seeking a Head of Reservations to lead the Reservations team across the Group's hotel properties, overseeing all Reservations operations, driving loyalty by delivering service excellence and achieving revenue goals through leadership, process optimisation and operational excellence. The role standardises Reservations practices across the Group, develops team capabilities, and leverages AI-powered and digital solutions to enhance productivity, improve decision-making, J…