Guest Relations Manager

Courtyard by Marriott Hyderabad is hiring for Guest Relations Manager in Hyderabad. Manage guest interactions, handle feedback and promote a high standard of service throughout the hotel. Key responsibilities Oversee guest feedback and coordinate appropriate service recovery. Support VIP arrivals, special requests and guest engagement. Collaborate with front office, housekeeping and F&B on individual guest needs. Identify recurring service issues and recommend improvements. Relevant skills and …