German CX Team Lead - Barcelona (Hybrid)

Quince is seeking a German-speaking Customer Service Team Manager to build and lead our founding German CX team in Barcelona on a hybrid schedule. This hands-on leadership role hires, coaches, and develops frontline German-speaking CX Specialists while collaborating across our global CX organization. You will drive measurable business and customer impact by embedding operational rigor, translating data into action, and leveraging technology to continuously improve performance in a fast-paced J-…