Asst manager- Customer Delight and Support AND Coordination, Lucknow

Job Description: TITLE: Customer Support AND Coordination Executive REPORTS TO: Senior Manager Post Sales Preferred Location: Lucknow  Handle inbound calls related to Service & Dispatch  Register complaints and service requests in CRM (Google Sheet)  Prepare and maintain monthly engineer work data for review  Follow up on engineer visits and installation schedules  Ensure field engineers fill daily reports on Google Drive  Follow up on pending CMC & spare part payments from customers  Tr…