Customer Experience Specialist

Join Opus, the UK’s largest independent Managed Service Provider, ranked ‘World Class’ by Best Companies. Grow your career in a business that champions creativity and development. Be a key player in our Service Delivery team The Customer Experience Specialist role will be responsible for first line responses to customer service requests by telephone, email, web, and portal. Additionally, you will be responsible for: Maintaining Customer Satisfaction Maintaining allocated work pools ensuring all…