A360 Performance Manager

Description The A360 Performance Manager is responsible for the strategic leadership of the Service/Support Team ensuring contract management, delivery and execution of all Assurance A360 activities. The meeting of all agreed metrics and customer interactions linked to it. KEY RESPONSIBILITIES (TASKS / DUTIES) Operations a) Work with the Field Service Manager & Service Operations Leader to develop and establish an operational plan to provide the path for the operational processes i.e. Applicabl…