Descripción
**Join Our Team as a Supervisor in the Helsinki Metropolitan Area!** Would you like to lead your own team and be responsible for ensuring smooth service delivery at a customer site? With us, work is carried out responsibly as part of a reliable and supportive team. We are looking for an energetic and responsible Supervisor who enjoys leading people, organizing daily operations, and building a respectful and well-functioning work community. In this role, you will be responsible for the daily operations of a hotel, leading and developing service operations, people management, and customer collaboration in an international and people-focused environment. The position combines hands-on daily leadership, ensuring high-quality and efficient service delivery together with your team, operational development, financial responsibility, implementing changes in practice, and working in line with our company values. This role may be suitable for you whether you are already an experienced supervisor, a cleaning industry professional looking to advance your career, or someone seeking a new direction in a different field. **Your Responsibilities** - Leading site operations, quality, and customer satisfaction - Managing personnel, including recruitment, onboarding, workforce scheduling, and supporting employee wellbeing - Managing and developing customer relationships, promoting additional sales opportunities, and identifying new business opportunities - Monitoring site finances, budgets, and resources, while improving profitability - Developing operations in a goal-oriented manner, identifying risks, and ensuring a safe working environment - Reporting key performance indicators and service performance - Participating in cleaning work when required **What We Expect from You** - Relevant experience in the property services, hospitality, facility services, or other service industries - Strong communication and collaboration skills, with the ability to motivate, coach, develop, and lea