L3 IT Technician (MSP & Field)

Requirements: Mid Level IT Technician 5yrs experience (MSP and Field) Log calls by clients, troubleshoot/resolve issues quickly and effectively, while constantly keeping the client and management updated on progress. Communicate professionally with both client and management, remote and onsite support, be well mannered and friendly even when dealing with a stressful situation. Share knowledge and advise within the team. The most important part of this role is the service provided to the client…