Virtual Diagnostic Assistant

Penske

Greenfield Manor, Berks County83750 - 83750📅 17/9/2026

Descripción

Position Summary: A Penske Virtual Diagnostic Assistant's (VDA) primary function is to assist field service technicians in the proper execution of the diagnostic process on a variety of vehicle classes and makes. Guiding field technicians to troubleshoot vehicle diagnostic fault codes accurately and quickly, following required repair procedures, and updating engine parameters or calibrations are critical aspects of Penske's business model. The VDA answers incoming calls from field technicians a…

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