Director, EMS Dispatch Operations

Leads Bell Ambulance’s high-volume, 24/7 EMS communication center, overseeing dispatch workflows, staffing, quality assurance, training, and continuous improvement. Partners with field operations and executive leadership to support reliable emergency and interfacility response, maintain IAED accreditation, and develop a strong, accountable team. Lead daily operations of the 24/7 EMS dispatch and communication center. Build collaboration and accountability between dispatch staff and field crews.…