Senior Team Leader - Customer Service

Senior Team Leader Location: Birmingham Hours : 40 hours per week – flexibility required Contract : full-time & permanent Salary : £33,000 DOE Job Summary / Overview Main responsibilities of the role include leading and developing a team of customer service advisors and SMEs for a UK banking client. As a Senior Team Leader, you will also provide operational support to the management team, helping to drive performance, consistency and continuous improvement across the operation. You will be resp…